MYSA user avatar
FOREO 21/06/2018
Permalink

Hi Jennifer! To successfully connect the device with the app, please kindly turn on the Bluetooth, then turn on the app and stay at the home screen of the app, where you can see the "connect" option on the bottom of the screen. Then press and hold the on button of the device for 3 seconds. The device's led light on the back of the device should then start blinking and the device should get automatically connected to the app.

If this does not help, please try reinstalling your app as the application is still in the beta mode and it's going thru updates constantly. Also, make sure you are using the newest version of the software on your mobile.

0
About text formats
  • No HTML tags allowed.
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.