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anja 13/11/2023

In reply to by Claire

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Dear Claire, thank you. We appreciate every single feedback we receive, and we are incredibly sorry you had such an experience.
As we take these kinds of comments very seriously, we informed our Customer Care Department immediately after seeing your comment, and they will contact you shortly.
Thank you for your patience; we believe we will get to the bottom of this. Kind regards from the Mysa team

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