FOREO Newswire

1 min read

Incoming! UFO Sighting in Your Phone's App Store

April 11, 2018

By: tonkec

Are you ready for a close encounter with fabulous skin? Since FOREO started shipping UFO devices across the globe, beauty fans have been raving about the results and asking about the availability of the app. Fear not glow-addicts! UFO app just launched on Google Play Store while the iTunes App Store version is sitting pretty waiting for the go-ahead which should be confirmed by April 18th 2018, latest. But even without the app, UFO facial treatments works without a glitch in the Quick-Start Mode that allows you to start using your device straight away, especially if the app is not yet available in your language

Here’s How  UFO Works:

Quick-Start Mode

  1. Clip your UFO mask into place.
  2. One short press automatically activates the Make My Day Treatment.
  3. A second press activates the Call It a Night Treatment depending on the mask you choose.
  4. Gently glide UFO across clean, dry skin and massage the formula in using circular motions until the device turns off, indicating the end of your treatment.
  5. Use your fingers to gently pat any remaining essence into your skin, until it is fully absorbed. Follow with your favorite moisturizer.
  6. Dispose of the mask and rinse UFO under running water. Enjoy the glow!

App-paired Mode

For the future app users, here’s a simple guide for using your UFO with the mobile app
  1. Download the FOREO app
  2. Press and hold the ON/OFF button for 3 seconds to pair UFO with our FOREO app. Full white light appears when UFO is paired.
  3. Follow instructions to clip mask in place and scan the mask barcode. The corresponding treatment will automatically sync to your UFO device.
  4. Gently glide UFO across clean, dry skin and massage the formula in using circular motions until the device turns off, indicating the end of your treatment.
  5. Use your fingers to gently pat any remaining essence into your skin, until it is fully absorbed. Follow with your favorite moisturizer.
  6. Dispose of the mask and rinse UFO under running water. Enjoy the glow!
 

Comments

113 comments

MYSA user avatar
carly 23/10/2020
Permalink

Dear Thi, Thank you for your you post. Please contact Customer Care on foreo.com and they will be able to assist you further.

0
MYSA user avatar
Deborah Robinson 31/10/2020
Permalink

Hi, just purchased the FOREO UFO 2 after reading all the rave reviews. Downloaded and App but cannot connect my device, very frustrating! A message keeps appearing

"Missing token
Your need send token to access
this endpoint"

On the verge of sending it back!

0
MYSA user avatar
carly 03/11/2020
Permalink

Dear Deborah, Thank you for your post and sorry to hear of the issues at hand. I can see that you have contacted our customer care team and they have assisted you with your case so you should be back on track with your UFO 2. Hope that helps and enjoy your UFO 2!

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MYSA user avatar
Joanna 28/11/2020
Permalink

I have bought the Ufo 2. I activated it, but in the app, I see that only two masks are active-make my day and call the night. How can I use the different. How can i add them? Does it work only with these two?

0
MYSA user avatar
carly 01/12/2020
Permalink

Hi Joanna, Thank you for your message and I can see that you have contacted our lovely Customer Care Team regarding this so you are now all sorted to enjoy your UFO!

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MYSA user avatar
Pinar 14/12/2020
Permalink

Hi, I just want to use warm mode to feel more relaxed. I know foreo ufo works better with ita own masks but aometimes I just want to use it with my basic serums as a massage. I thought I can change the warm-cold setting from settings but it seems it doesnt work. Vibration can be changed but temperature dis not work? Is this normal?

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MYSA user avatar
carly 16/12/2020
Permalink

Thank you for your comment! Our UFO treatments are specifically designed to bring out the very best skincare benefits of each of our masks. However, you can customise your treatments via the settings in the FOREO For You App. We advise you to always be careful when experimenting, especially with something as delicate and individual as your skin. Be especially careful while using Thermo-therapy. Using it directly on the skin might cause unwanted stress to your skin. Additionally, some skincare products might contain heat-reactive ingredients so make sure you double-check the ingredient list in your products before indulging in Thermo-therapy. And always remember to treat your skin with love and attention, not aggression. We hope this helps!

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MYSA user avatar
Adja Camará 25/12/2020
Permalink

Hi,
I'm from Portugal,
I received UFO at Christmas and I can't use it, I connect but when I try to do the treatment it gives me an error.
Can you help?

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MYSA user avatar
carly 16/02/2021
Permalink

Dear Adja, We would recommend contacting our Customer Care Team on chat or via FOREO.COM who would be happy to assist you further :)

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MYSA user avatar
vasco 28/12/2020
Permalink

I've bought one UFO 2 and it cannot sync with the app. I can connect it but then nothing happens. It doesn't ask me for a bar code and I'm not able to enter "treatments" and "configurations". It just shuts down the app. I'm using an Iphone 11 Pro Max.

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