FOREO Newswire

1 min read

Incoming! UFO Sighting in Your Phone's App Store

April 11, 2018

By: tonkec

Are you ready for a close encounter with fabulous skin? Since FOREO started shipping UFO devices across the globe, beauty fans have been raving about the results and asking about the availability of the app. Fear not glow-addicts! UFO app just launched on Google Play Store while the iTunes App Store version is sitting pretty waiting for the go-ahead which should be confirmed by April 18th 2018, latest. But even without the app, UFO facial treatments works without a glitch in the Quick-Start Mode that allows you to start using your device straight away, especially if the app is not yet available in your language

Here’s How  UFO Works:

Quick-Start Mode

  1. Clip your UFO mask into place.
  2. One short press automatically activates the Make My Day Treatment.
  3. A second press activates the Call It a Night Treatment depending on the mask you choose.
  4. Gently glide UFO across clean, dry skin and massage the formula in using circular motions until the device turns off, indicating the end of your treatment.
  5. Use your fingers to gently pat any remaining essence into your skin, until it is fully absorbed. Follow with your favorite moisturizer.
  6. Dispose of the mask and rinse UFO under running water. Enjoy the glow!

App-paired Mode

For the future app users, here’s a simple guide for using your UFO with the mobile app
  1. Download the FOREO app
  2. Press and hold the ON/OFF button for 3 seconds to pair UFO with our FOREO app. Full white light appears when UFO is paired.
  3. Follow instructions to clip mask in place and scan the mask barcode. The corresponding treatment will automatically sync to your UFO device.
  4. Gently glide UFO across clean, dry skin and massage the formula in using circular motions until the device turns off, indicating the end of your treatment.
  5. Use your fingers to gently pat any remaining essence into your skin, until it is fully absorbed. Follow with your favorite moisturizer.
  6. Dispose of the mask and rinse UFO under running water. Enjoy the glow!
 

Comments

113 comments

MYSA user avatar
carly 16/02/2021
Permalink

Hi Vasco, Thank you for your post and sorry to hear that you are having some issues with the App connection to your device. In this case please contact Customer Care on FOREO.COM and one of our agents will assist you further to get the best use of your UFO 2! Hope that helps :)

0
MYSA user avatar
Kika 29/12/2020
Permalink

Since the new app was released no treatments work with my UFO. I need to chose the light color, cold or hot and massage intensity. I paid a lot of money for the masks, however the app does not connect with the UFO for the preset treatments. Can you provide a solution ASAP? It has been a week and the UFO was functioning well in the old app.

0
MYSA user avatar
carly 16/02/2021
Permalink

Dear Kika, Sorry to hear that you are having some issues with your UFO! In this case, we would recommend that you contact Customer Care on FOREO.COM who can assist you further to get the best use out of your device. Hope this helps :)

0
MYSA user avatar
Amanda Empleo 07/01/2021
Permalink

Just got my FOREO UFO 2. What does it mean when it tells me I’m “using traffic” and if I’m sure I want to continue with the mask session.

0
MYSA user avatar
carly 16/02/2021
Permalink

Dear Amanda, In this case, we would recommend that you uninstall the App and then re-install so the App is fully updated. If the issue persists then please contact our Customer Care Team on foreo.com who can assist you in more detail so you can use your UFO 2 fully. Hope this helps :)

0
MYSA user avatar
Carolyn 11/01/2021
Permalink

Hi, i downloaded the app and connected to my UFO2,however, i cannot scan the treatment Barcode, so, i cannot use the preset. Treamtments with instruction. But i can start using it without the app by clicking the button itself. What's gone wrong? thx

0
MYSA user avatar
carly 16/02/2021
Permalink

Dear Carolyn, The new App layout now means you can download the mask treatment instead of scanning the masks itself. You can access this via Treatments section in the App. If you need further assistance then please feel free to contact our FOREO Customer Care Team on FOREO.COM who would be happy to help :)

0
MYSA user avatar
Anaid McDonald 24/01/2021
Permalink

Hi, I just received my ufo 2 and it works fine. I already used it with 2 masks. The only question is, after it goes through the whole process red light, hot, pulsating, green light etc. It says you're about to finish your treatment, take a few seconds to relax and it turns on the white light. But then it stays there. For how long does the white light should stay on? I've been stopping the treatment because it stays with the white light on for a while.

0
MYSA user avatar
carly 17/02/2021
Permalink

Dear Anaid, Thank you for your post. After treatment, the UFO will remain in sync with the App so in this case, we would recommend turning the device off once you have finished or move on to repeat the treatment if you wish. The device will automatically shut down after a while be in this case its best to turn off to save the battery of the device and your phone with the Bluetooth connection.

0
MYSA user avatar
CATHY GUEVARA 28/01/2021
Permalink

Once you have used a mask, to you rinse your face prior to applying moisturizer?

0

Leave a comment

About text formats

Plain text

  • No HTML tags allowed.
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.
More articles
A pixelated black and white print of gorgeous eyes with curved eyebrows
Under eyes Products

Eye-conic Essentials: Brighten, Firm, & Hydrate the Eye Contour

If you've ever stared at your eyes in the mirror, wondering how long this new line has been here or poking that puffy, dark bag even after a straight 8 of Zs, you appreciate this eye care concern + solution suggestions for a fresh, vital, and well-rested look.
Young women having fun and preparing for a night out, doing their skincare routine in front of the mirror, using FOREO devices
ROUTINES

7-minute Skin Party-prep: Cleanse, Firm & Hydrate

7-minute FOREO skin party-prep created through a deep fusion of the latest technologies, award-winning design, and knowledge of natural skin processes. Cleanse, firm & hydrate in just 3 1/2 steps of the Swedish Beauty Routine and celebrate FOREO's 11th birthday with millions of fans worldwide and big discounts.
Three very ripe bananas with spots on them
ANTI-AGING

In the Spotlight: How to Get Rid of Age Spots

Sun spots, liver spots, or age spots - are they the same and sporting a triad of names just for fun? Learn how you can fade or prevent the spots from getting darker and stop the formation of new hyper-pigmented areas.
A closeup of a young woman's face sideways. She is lying down, content, with her eyes closed under red LED light therapy
ANTI-AGING

Do At-Home LED Masks Work? Separating Fact & Fiction

A closer look at anti-aging utopia. Does light therapy work (inside or) outside of the salon? What is the best at-home LED face mask? And why should you care?