FOREO Newswire

1 min read

Incoming! UFO Sighting in Your Phone's App Store

April 11, 2018

By: tonkec

Are you ready for a close encounter with fabulous skin? Since FOREO started shipping UFO devices across the globe, beauty fans have been raving about the results and asking about the availability of the app. Fear not glow-addicts! UFO app just launched on Google Play Store while the iTunes App Store version is sitting pretty waiting for the go-ahead which should be confirmed by April 18th 2018, latest. But even without the app, UFO facial treatments works without a glitch in the Quick-Start Mode that allows you to start using your device straight away, especially if the app is not yet available in your language

Here’s How  UFO Works:

Quick-Start Mode

  1. Clip your UFO mask into place.
  2. One short press automatically activates the Make My Day Treatment.
  3. A second press activates the Call It a Night Treatment depending on the mask you choose.
  4. Gently glide UFO across clean, dry skin and massage the formula in using circular motions until the device turns off, indicating the end of your treatment.
  5. Use your fingers to gently pat any remaining essence into your skin, until it is fully absorbed. Follow with your favorite moisturizer.
  6. Dispose of the mask and rinse UFO under running water. Enjoy the glow!

App-paired Mode

For the future app users, here’s a simple guide for using your UFO with the mobile app
  1. Download the FOREO app
  2. Press and hold the ON/OFF button for 3 seconds to pair UFO with our FOREO app. Full white light appears when UFO is paired.
  3. Follow instructions to clip mask in place and scan the mask barcode. The corresponding treatment will automatically sync to your UFO device.
  4. Gently glide UFO across clean, dry skin and massage the formula in using circular motions until the device turns off, indicating the end of your treatment.
  5. Use your fingers to gently pat any remaining essence into your skin, until it is fully absorbed. Follow with your favorite moisturizer.
  6. Dispose of the mask and rinse UFO under running water. Enjoy the glow!
 

Comments

113 comments

MYSA user avatar
Monika 02/04/2019
Permalink

I bought different masks and can't download the settings for them on the app. Please give detailed instruction how to do it. Thank you.

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MYSA user avatar
FOREO 03/04/2019
Permalink

Hi Monika! Please contact our Customer Care Team who will be more than happy to assist you as soon as possible :)

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MYSA user avatar
Karolina 27/07/2019
Permalink

How can I add the other masks to my app?

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MYSA user avatar
FOREO 29/07/2019
Permalink

Make My Day and Call It a Night are already pre-programmed in your device. Any other mask treatment must be activated through the app for the first time. Then, the routine can be accessed through the app or by using the universal button. Connect your UFO with the app. In the app, scan the mask barcode and follow the instructions.

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MYSA user avatar
Mikken 19/09/2019
Permalink

Hi,

Our Foreo Ufo stops charging once it gets very low level (the lights blink around the ring few times and then it stops by glowing only the first segment). Is the battery dead?

Thanks for info.

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MYSA user avatar
FOREO 26/09/2019
Permalink

Hi, Mikken! Could you send us a video showing this to customercare@foreo.com?
Our amazing Customer Care team will then help you further!

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MYSA user avatar
stress nowadays 10/10/2019
Permalink

But a smiling visitant here to share tthe love (:,
btw outstanding design and style.

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MYSA user avatar
Joanna 27/10/2019
Permalink

I can't connect my UFO to the phone app. It's saying "unprocessable entity" all the time. I emailed the customer service, but I don't when will they reply. :( I bought one and returned and bought this new one thinking it would work but the same thing happens. :(

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MYSA user avatar
FOREO 29/10/2019
Permalink

Hi, Joanna! I'm so sorry to hear about this issue! Would you mind sending us an email to customercare@foreo.com? Please send us a screenshot from the app, and let us know which phone and app version you are using. Thank you!

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MYSA user avatar
Ployphat 14/12/2019
Permalink

I have a problem with ufo mini
I can’t connect with app. I turned it on and it didn’t automatically get into app. It keep loading at ‘press and hold power button for 5 sec’ and go nowhere. I closed app and turn off Bluetooth, tried it again and still not working. And I tried it again this time it changed from with light to purple(maybe pink) then it changed to red and started vibrate then changed to green light and vibrate. And end up with no light and soft vibrate and stop.

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