LUNA™ 3 plus

Cleaning your LUNA™ 3 plus

Always clean your device thoroughly after use. Wash the brush surface with water and soap, then rinse with warm water. Avoid using clay-based, silicone-based or grainy cleansers, exfoliators or scrubs, as they may damage the device's soft silicone touchpoints. Pat dry with a lint-free cloth or towel. After use, we recommend spraying the device with FOREO Silicone Cleaning Spray and rinsing with warm water for optimal results.

NOTE: Never use cleaning products containing alcohol, petrol, or acetone, as they may irritate the skin and damage the silicone.

Complementary products

IMPORTANT
FOR OPTIMUM SAFETY

• If you have a skin condition or any medical concerns, please consult a physician before use.
• Do not use if you have any existing medical conditions such as epilepsy, a hemorrhagic disease, cancer, tumors, or perceptual disturbance.
• Do not use if you have any implanted medical device or any other electronic instrument or body aids.
• Do not use if you have had a laser treatment, chemical peel, or have any other form of injured or damaged skin.
• Do not use the microcurrent feature on the chest / breast area, eye area (circular muscle within the orbital rim), mid-line (bone) of neck, or the genitals / groin area.
• Do not use if you have had cosmetic surgery on your face.
• If you have suspected or diagnosed heart disease, follow precautions recommended by your physician.
• The long-term effects of microcurrent are unknown.
• The safety of the device for use during pregnancy has not been established. If you are pregnant, consult your physician before using this product.
• There may be a perception of flashing lights during the use of your device, resulting from the stimulation of your optic nerve. If you notice this condition constantly without the use of your device, consult your physician.
• Electronic monitoring equipment, such as ECG monitors and ECG alarms, may not operate properly when the device is in use.
• Cleansing with LUNA™ 3 plus should be comfortable – if you experience discomfort, discontinue use immediately and consult a physician.
• Exercise particular care when cleansing the under-eye regions and do not bring the device into contact with the eyelids or eyes themselves.
• For reasons of hygiene, we do not recommend sharing your LUNA™ 3 plus with anyone else.
• Avoid leaving your LUNA™ 3 plus in direct sunlight and never expose it to extreme heat or boiling water.
• Close supervision is necessary when this device is used by, on, or near children, as well as those with reduced physical and mental abilities.
• Discontinue use if this product appears damaged in any way. This product contains no serviceable parts.
• Given the efficiency of the FOREO cleansing routine, we recommend that you do not use LUNA™ 3 plus for more than 3 minutes at a time when in cleansing mode.
• Do not use the device in microcurrent mode if it has been submerged in water. LUNA™ 3 plus should be completely dry before activating the microcurrent function.
• A slight tingling sensation may occur while using the device. Lowering the intensity may reduce or eliminate this sensation.
• The device is intended for cosmetic use on the face. Any harmful consequences resulting from misuse, application to other body areas, connection to improper voltage sources, dirty conductive solution or spheres, or any other improper applications are not the responsibility of FOREO.
• Use this device only for its intended use as described in this manual. If you do not find the answer to your specific question, or if you have any other questions regarding the device’s operation, please visit www.foreo.com

TROUBLESHOOTING

PRECAUTIONS TO BE TAKEN IN THE EVENT OF CHANGES IN THE PERFORMANCE OF LUNA™ 3 plus.

• Battery is empty. Recharge using USB charging cable for up to 4 hours until fully charged and then restart your device by holding down the power button.

• Microprocessor is temporarily malfunctioning. Press and hold power button to restart the device.

• Ensure that your device is fully charged and that your Bluetooth is turned on.
• Switch your Bluetooth off and then on again to try reconnecting.
• Close the FOREO app and then reopen it to start the process over.
• Delete and reinstall the application - perhaps the application simply needs to be updated.
• After deleting and reinstalling the application, make sure to restart your phone.
• Delete your phone's cookies and cache memory.
• Ensure that your mobile's operating system has been updated to the latest version.

Register warranty

To activate your 2-Year Limited Warranty register through the FOREO app, or visit foreo.com/product-registration for more information.

2-year limited warranty

FOREO warrants this device for a period of TWO (2) YEARS (except in countries where national law requires longer minimum guarantee)  after the original date of purchase against defects due to faulty workmanship or materials arising from normal use of the device. The warranty covers working parts that affect the function of the device. It does NOT cover cosmetic deterioration caused by fair wear and tear, or damage caused by accident, misuse, or neglect. Any attempt to open or take apart the device (or its accessories) will void the warranty.

If you discover a defect and notify FOREO during the warranty period, FOREO will, at its discretion, replace the device free of charge. Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period. To validate your warranty, please keep your original purchase receipt together with these warranty conditions for the duration of the warranty period.

To claim your warranty, you must log in to your account at www.foreo.com and select the option to make a warranty claim. Shipping costs are nonrefundable. This undertaking is in addition to your statutory rights as a consumer and does not affect those rights in any way.

Disposal information

Disposal of old electronic equipment (applicable in the EU and other European countries with separate waste collection systems).

The crossed-out dustbin symbol indicates that this device should not be treated as household waste, but rather be brought to the appropriate collection point for recycling of electrical and electronic equipment. By ensuring this device is disposed of correctly, you will help prevent the potential negative consequences for the environment and human health which could be caused by inappropriate waste handling of the product. The recycling of materials will also help conserve natural resources.

For more information about the recycling of your device, please contact your local household waste disposal service or your place of purchase.

Battery removal

NOTE: This process is not reversible. Opening the device will void its warranty. This action must only be undertaken when the device is ready to be disposed of.

Because this device contains a lithium-ion battery, the battery must be removed before disposal and should not be thrown away with household waste. To remove the battery, open the inner plastic shell after removing silicone outer layer and remove the battery to be disposed of in accordance with your local environmental regulations. Wear gloves during this process for your safety. Detailed visual instructions are provided below: